How To Deal With Trolls Online

How To Deal With Trolls Online

The internet is a wonderful thing right? I mean honestly how would we all be able to deal with not being able to go online to do some shopping, or being able to talk on Twitter? Social media and the internet has become such a huge part of our lives, it would be strange not to come home or look on our phones to check up on social media. However with the positive of social media comes the negativity of people trying to upset you and bring you down. The important thing is to figure out the best way to deal with trolls and how to make sure that you deal with it in the best way possible.

So what are some of the best ways to deal with trolls?

Understand Who Your Troll Is

This person who is trolling you, they’re not someone who is disagreeing with something you’re saying, or what you do, they’re doing it because a lot of the time they think they can get away with it. They’re sitting behind a computer screen doing whatever they want because they can, but remember that trolling can also include cyberbullying. Your troll is looking for a reaction, to bring you down, to upset you, and I promise you you are stronger than that.

Don’t Add Fuel To The Fire

When it comes to trolls online, you don’t want to add more more fuel to their comments, so avoiding them is the best option. I know at the time it can make you angry or annoyed, or upset you and you might say things that you don’t mean, honestly though it isn’t worth it, no matter how much it might make you feel better. This is exactly what they want, they’re wanting a reaction from you, they want you to show how you’re feeling, and trust me, they’re not worth the time of day! I know it is difficult when you just want to just tell them to go away or have a go back at them, but it just continues to carry on between you.

Don’t Give Them The Platform To Talk

If you’re getting messages on  your blog, website, or social media feel free to delete them, get rid of them straight away. If someone is being offensive, take control of the situation, I know on my blog I can actually block the IP address which stops that person from that IP address commenting. Or continue to block them or report them to the company from where you’re getting them from. There are laws against cyberbullying and if you are being threatened with violence or mindless abuse, please do not put up with it, report it.

Kill Them With Kindness

When it comes to trolls they are looking for you to get really angry, but in all honesty if you’re nice to them and you just turn around and agree to then disagree and let them get back to their life. Their comments are not worth the time of day, you’re a stronger person than that and you don’t need them in your life. Be kind, ignore them and they will go back to their lives and hopefully they will never darken your door again.

Make It Clear You’ve Heard Their Comments

Trolls want to make sure that they’ve been heard and I’ve learned from previous experience by addressing them in a calm manner and making sure that you’re clear that you’ve heard them. They’re very much like bullies in real life (this time they’re just bullies online) if they feel like you’ve listened to them it usually means that their behaviour stops.

Remember The Appreciators 

There are so many trolls out there but think of it this way, for every troll there is a hundred people who appreciate you. Whether it is friends, family, people who love your work, people who appreciate you, people who come back constantly for repeat custom or people who are there for you no matter what. The right people are there through the hard times and build you up when you’re down.

Be Professional

What you’ve got to remember, whether you’re running a blog or you’re a business, if you’re lashing out, it could do more harm than good to you, even if it makes you feel much better. You can’t please everyone, but if you feel the need to address those comments then do it a calm, and professional manner and get them to email you about what problems you have had.

Don’t Dwell On The Negatives

I know it is easier said than done, but in all honesty, it isn’t worth the time of day, you’re an incredible person in every way shape or form, and whatever you do! Whatever you do, don’t waste time on something that someone who has never met you has said, they don’t know you, why do they have a right to comment?

For more help with cyberbullying, please click this link for services that can help you. 


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  1. 24/02/2016 / 9:18 am

    This is a great post about how to handle your trolls! I feel kind of thankful after reading your post that i haven’t had any internet trolls yet. haha

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      24/02/2016 / 10:03 am

      Thank you so much Kim! I hope you never have to deal with them!?

  2. Jen
    24/02/2016 / 10:29 am

    Nice work – clear and positive advice on what to do with the haters of the world.
    Only been on social media as a presence outside of my personal Facebook page for a couple of months and I’ve already come across a few arses…some who used snippets of my posts to attack or mutate my message to suit their own agenda, or used me and my attempts at positivity to give smug shade back and make me feel like a complete idiot and it’s not fun.
    It still takes a manual brain health check of taking a deep breath, doing a big ‘woooo sahhhhh’ and letting it go, even though I’ve dealt with bullies my whole life and to be honest most Internet trolls are quite amateurish!
    Because you don’t expect the attack, you don’t always even see it for what it is until it’s too late!
    Le sigh.

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      24/02/2016 / 10:46 am

      Oh my gosh Jen! That is terrible. Whatever you do, don’t let them get the best of you, you’re an incredible person and you don’t need those kinds of people in your life! Only positive vibes allowed to surround you!?

  3. 24/02/2016 / 8:29 pm

    Awww sweetie this post is absolutely fantastic and these tips will help SO many people!! It is SO unfortunate that we have to have trolls, but as long as you know how to deal with them, you will be fine! Thanks for this lovely!!


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      25/02/2016 / 10:59 am

      I’m so glad that you think that, that is what I am trying to do with this post. There are so many trolls out there, that even if I can just help one person to deal with them that will mean I’ve achieved something!?

  4. 24/02/2016 / 8:36 pm

    This is a great post for people who find Troll’s annoying or don’t know how to react to them, personally have never had a problem but then again they wouldn’t get to me anyway, at the end of the day they don’t know me personally, where I live so it does not bother me as they can’t harm me by typing on a keyboard!

    Meme xx

    New Post:
    Beauty Blender Dupe//Avon Precision Make-Up Sponge

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      25/02/2016 / 10:47 am

      Thank you so much my darling, it honestly means the entire world! I thought it would help a lot of people and I know from my own experience it can be a rough time with trolls. I hope that you never have to deal with them my darling!?

  5. 24/02/2016 / 9:14 pm

    Love this post <3 when I first read the title…the first thing that popped into my head was "kill them with kindness" and you've included it here. These are the best tips…I have no time for keyboard warriors and people should just learn to be nice to each other. It's also important for people to understand that it is possible to debate without having to resorting to nastiness. A good debate is healthy, people don't always have to agree! xxx

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      25/02/2016 / 10:52 am

      Thank you so much Fran! Exactly and you always know the best things to say just in general! I think sometimes people do it because they’re just trying to bring others down and there is no need for it, we should be building each other up and supporting each other, we can achieve so much more by doing that! Love you girl?

  6. 25/02/2016 / 11:00 am

    I’ve had a fair few both online and IRL, but I’ve managed to ignore it to the most part! Thankfully it doesn’t happen often, but when it does, this is all very helpful! Tania xx

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      25/02/2016 / 11:03 am

      Oh my gosh Tania, that is terrible, is there anything I can do to help my lovely??

  7. 03/03/2016 / 10:32 am

    Great post, really good advice, too. So far *touch wood* I’ve not had a massive problem with cyberbullying but I know a lot of people who have. It’s such a shame people feel the need to be so nasty sometimes 🙁 x x

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      04/03/2016 / 1:37 pm

      Thank you so much Aimee! It is a shame, you would have thought that it would be more of a support system there and people would bring each other up rather than down!?

  8. 19/04/2016 / 8:08 pm

    I love this post. You’ve given some really good advice! I’ve dealt with my fair share of idiots online, and it would’ve been nice to read something like this a lot earlier. Much love!

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      20/04/2016 / 5:24 pm

      I’m so glad you think I’ve given some good advice, I like to be able to help others! I hope that you don’t have to deal with any more and if you do you have the tips available to you!?

  9. 30/11/2016 / 1:08 pm

    This is such a good post Aime, so useful. I’ve only ever had one or two trolls but it was over politics and feminism. I was silly enough to engage with them and it got worse from there. Wish I’d have seen this then.